2026/10/18–10/21(scheduled)
JP | EN
Event Overview Program Competition Academy Access Benefits
Tickets/[Coming Soon] Sponsor/Exhibitor
TOKYO 2026 | International Conference & Competition

Hospitality × Omotenashi,
Toward a “common language”for all industries.

It's not just tourism, dining, and hotels. Healthcare, welfare, transportation, education, government, IT— An international event that communicates, nurtures, and connects the value of “people-centered work” to the world.

About The Event

HOSPITALITY × OMOTENASHI
ACADEMY TOKYO 2026

Hospitality and omotenashi are not limited to specific industries.
This international event refines, shares, and passes on the essential “customer service” needed in all human interactions as an international standard for the next generation.
It simultaneously hosts a World Competition (contest) and an Academy (forum/exhibition/experience) for learning, experiencing, and connecting.

Participation scale

30,000名 (想定)

Operations and Presentations

100名規模 (予定)

Competition
Competition

Visualizing the “highest level of hospitality” in competition

Top players from around the world compete in service technique, judgment, and attention to detail. Watch the action live or enter to compete here.

  • ・General Reception (Front Desk/Concierge, etc.) / U23 / Corporate Division
  • ・Restaurant Service (Maître d'Hôtel, etc.)
  • ・Food & Beverage All Days Service
View Competition Details
Academy
Academy & Forum

Expanding a “caring society” through learning and experience

From keynote speeches and specialized forums to exhibitions, hands-on experiences, business meetings, and evening banquets. Everyone from children to professionals can enjoy exploring the future of hospitality.

  • ・Japan Gallery (Tasting, Sampling, Exhibitions, Experiences)
  • ・Keynote Address / Panel Discussion
  • ・Premium Japanese-Style Events (Dinner Parties, etc.)
View Exhibitions & Forums [Coming Soon]
Highlights

Featured Programs

First-time visitors can get the full picture by looking here. For the detailed schedule, see the “Overall Program”.

Keynote

The Forefront of Hospitality Worldwide: Keynote Address

What's up?:Proposals and inspiration for the future from leaders driving the global hospitality industry.

Recommended for people like this:
・Those who wish to consider services from a management perspective
・For those who want to know about global trends
・Those interested in learning about initiatives in other industries

How to Participate Advance registration required (free of charge)
Schedule

Event Schedule

2026

10/18(SUN)— 21(水)

Competitions, forums, and hands-on exhibits held simultaneously.
Daily details will be updated regularly in the “Overall Program.”

View the Daily Schedule
Venue & Access

Venue & Access

                               

Tokyo International Forum Building D

3-5-1 Marunouchi, Chiyoda-ku, Tokyo

This is the main venue for competitions, exhibitions, and forums.

Google Map                                    

Satellite venue

Tokyo hotels, restaurants, traditional Japanese restaurants, schools, etc.

Each event, experience session, and award ceremony venue is different.

View Venue List
Join Us                    

There are two types of tickets.

Come and participate

You can watch events, view exhibits and participate in hands-on activities, and attend forums.

To the admission ticket

Watch online

Multilingual broadcasts to the world (planned). Participants from distant locations can join.

To Viewing Tickets
                   
Merit

Benefits of Participation

<Benefits of Individual Participation>

Merit 1 Merit 2 Merit 3 Merit 4

<Benefits for Participating Companies>

Merit 1 Merit 2 Merit 3 Merit 4
                   Stakeholder

Stakeholder

HOSPITALITY × OMOTENASHI ACADEMY TOKYO 2026
Individual profiles are here
47 Prefectural Ambassadors
The “47 Prefectures Ambassadors” connecting regional talents to the world.
This will help promote the appeal of regional brands and foster talent development, leading to further growth in the tourism and service industries.
Whether you nominate yourself or are nominated by others, it doesn't matter. Let's share the wonders of your region together and energize Japan!
糸賀耕平

Kohei Itoga

糸賀 耕平
Ibaraki
After working at Hiratsuma Co., Ltd.'s “Ristorante ASO” and Mandarin Oriental Tokyo's banquet services, he was responsible for service training in the food and beverage division at Culture Convenience Club. Currently at Ushiku Chateau, he conveys the appeal of food and hospitality through sales of the estate's own wines and restaurant service.
鶴岡 学

Manabu Tsuruoka

鶴岡 学
Tochigi
Drawing on expressive skills honed in musicals and theme parks, I host the “Smile Branding Workshop” to enhance smiles, voices, and impression-making abilities. Centered on hospitality and passion, I deliver communication techniques through online workshops that draw out each individual's confidence and charm.
青木 拓人

Takuto Aoki

青木 拓人
Kanagawa
Director of Restaurant Operations at GRACE Co., Ltd. Previously served as Banquet and Restaurant Manager at Anniversaire Minato Mirai Yokohama, where he won the HRS Service Competition 2020, receiving the Minister of Health, Labour and Welfare Award and the Outstanding Company Award. Currently oversees multiple restaurants in the Minato Mirai area, focusing on talent development and service quality improvement.
五味 丈美

Takemi Gomi

五味 丈美
Yamanashi
After transitioning from chef to sommelier, he served as head sommelier at Ginza Lecan and underwent winery training both domestically and internationally. Following his independence, he opened a bistro in Katsunuma, dedicating himself to promoting the appeal of locally produced wines and Yamanashi's food culture. He continues to lead both the industry and his local community.
岩崎 英博

Hidehiro Iwasaki

岩崎 英博
Nagano
Inspired by Jean-Claude Vrinat, he pursued a career in French culinary service. After working as a maître d'hôtel at a French restaurant in Tokyo, he relocated to Nagano Prefecture, where he discovered new appeal in local ingredients. He continues to practice service while promoting the value of regional food culture from the countryside.  
尼子 美帆

Miho Amago

尼子 美帆
Aichi
After working as a wedding planner at a hotel, I managed approximately 2,000 weddings at a wedding venue. I then worked at headquarters training staff and obtained my Level 2 Financial Planner certification, bookkeeping qualifications, and a culinary license. Following my role as manager of a pasta specialty restaurant, I earned a wine expert certification in French cuisine. I am currently working at a cafe while preparing to open my own business.
小谷 悦郎

Etsuro Kotani

小谷 悦郎
Aichi
After transitioning from a career as a firefighter to the service industry, he spent eight years as a chef sommelier at a Michelin-starred restaurant in Italy. Upon returning to Japan, he gained experience in the restaurant and wedding industries before establishing his own business. He now operates wine shops and wine bars, while also providing business startup support and human resources development consulting.
伊藤 悠真

Yuumi Ito

伊藤 悠真
Mie
She joined the Announcement Division of Horipro Sports & Culture Department in June of her junior year at university and began her entertainment career. She is currently enrolled in the Faculty of Commerce at Keio University. Her special skill is kendo, and her hobby is watching sumo wrestling.
山本 良樹

Yoshiki Yamamoto

山本 良樹
Osaka
After gaining experience at a two-Michelin-starred restaurant in southern France, he studied restaurant management and has been involved in restaurant operations and new openings both domestically and internationally. He served as the general manager of a one-Michelin-starred restaurant, was the assistant manager at a five-star hotel, and currently works as the manager at “1 Hotel Tokyo.”
吉川 紀子

Noriko Yoshikawa

吉川 紀子
Osaka
After 31 years as an international flight attendant with JAL, I focused on human resource development centered on “hospitality = enhancing human capabilities.” Following my retirement, I successfully launched three restaurants and expanded my educational activities through corporate training and teaching at universities and vocational schools.
川尻 倫明

Michiaki Kawajiri

川尻 倫明
Ehime
He served as maître d'hôtel at Ginza Lecan and Hotel Seiyo Ginza, among others, and holds a championship title in a service competition. After serving as Food and Beverage Director and General Manager, he now works as an operational consultant. He is also dedicated to developing service professionals who can excel both locally and globally.
浅田 資継

Mototsugu Asada

浅田 資継
Fukuoka
He established the foundation for food and beverage operations at Park Hyatt Tokyo and oversaw the opening and management of renowned hotels and restaurants both domestically and internationally, including TWO ROOMS GRILL & BAR, Andaz Tokyo, and Wynn Palace Macau. He led the team to achieve Forbes Five Star status and currently serves as President and COO of KPG HOTEL & RESORT, overseeing the entire business.
中里 有沙

Arisa Nakazato

中里 有沙
Fukuoka
Born in Fukuoka Prefecture. Guided by the belief that she makes people she meets happy, she works in a wide range of fields including influencer, event hostess, MC, and actress. Currently serving as the “Kurume Promotion Captain,” she shares the appeal of Kurume's restaurants and local events.  
池田 繁樹

Shigeki Ikeda

池田 繁樹
Fukuoka
Born in Kashima City, Saga Prefecture. Pursued a career as a bartender while attending Fukuoka University, honing his craft for over 10 years at bars in Nakasu before establishing his own business. He has managed Bar Chalet, wine bar T6O, and a cigar bar, and currently works as a mobile bartender and instructor at vocational schools. He holds numerous professional certifications in spirits and cigars, including sommelier qualifications.  
柿原 剛

Tsuyoshi Kakihara

柿原 剛
Miyazaki
He began his career as a waiter at a resort hotel in Miyazaki, then moved to Tokyo after obtaining his sommelier certification. He honed his skills at restaurants in Akasaka and Shimbashi. After returning home, he was involved in organizing the Skills Olympics and teaching service etiquette at vocational training schools. He is currently active in the service field at Hoshino Resorts.  
山本 諭

Satoshi Yamamoto

山本 諭
Okinawa
After graduating from culinary school, I studied abroad at a French institution. At a long-established French restaurant in Ginza, I transitioned from chef to service staff and became a sommelier. I trained at a hotel for nine years and won awards in sommelier competitions. I provided hospitality services at the Okinawa Summit. At a resort hotel, I served as sommelier, manager, and butler.
For more details, click here Japan Organizing Committee Secretariat

This page provides an overview of the World Championships. For application guidelines, participation requirements, and detailed schedules for each award/event, please refer to the individual pages. Information is subject to change without notice.

Tickets/[Coming Soon] World Championship Top