Hospitality × Omotenashi,
Toward a “common language”for all industries.
It's not just tourism, dining, and hotels. Healthcare, welfare, transportation, education, government, IT—
An international event that communicates, nurtures, and connects the value of “people-centered work” to the world.
HOSPITALITY × OMOTENASHI
ACADEMY TOKYO 2026
Hospitality and omotenashi are not limited to specific industries.
This international event refines, shares, and passes on the essential “customer service” needed in all human interactions as an international standard for the next generation.
It simultaneously hosts a World Competition (contest) and an Academy (forum/exhibition/experience) for learning, experiencing, and connecting.
Participation scale
30,000名 (想定)
Operations and Presentations
100名規模 (予定)
Visualizing the “highest level of hospitality” in competition
Top players from around the world compete in service technique, judgment, and attention to detail. Watch the action live or enter to compete here.
- ・General Reception (Front Desk/Concierge, etc.) / U23 / Corporate Division
- ・Restaurant Service (Maître d'Hôtel, etc.)
- ・Food & Beverage All Days Service
Expanding a “caring society” through learning and experience
From keynote speeches and specialized forums to exhibitions, hands-on experiences, business meetings, and evening banquets. Everyone from children to professionals can enjoy exploring the future of hospitality.
- ・Japan Gallery (Tasting, Sampling, Exhibitions, Experiences)
- ・Keynote Address / Panel Discussion
- ・Premium Japanese-Style Events (Dinner Parties, etc.)
Featured Programs
First-time visitors can get the full picture by looking here. For the detailed schedule, see the “Overall Program”.
The Forefront of Hospitality Worldwide: Keynote Address
What's up?:Proposals and inspiration for the future from leaders driving the global hospitality industry.
Recommended for people like this:
・Those who wish to consider services from a management perspective
・For those who want to know about global trends
・Those interested in learning about initiatives in other industries
Featured Awards & Events
※The content shown is an example. Please check each page for the latest information.
Award
MINCHURAN
A customer service award open to the public, honoring individuals who consistently practice kindness.
See details
Competition
Maitre d’Hotel
World Cup
An international competition where the world's finest restaurant services compete.
See details
Training
Japanese Cuisine Service
International Omotenashi Protocol Cup
Elevate Japanese aesthetics to global standards
Strive for world-class hospitality and service. Japanese Cuisine Service Division
Japan Gallery
(Tasting)
A special exhibition and experience area where you can enjoy Japanese food culture and hospitality with all five senses.
Under preparationEvent Schedule
2026
10/18(SUN)— 21(水)
Competitions, forums, and hands-on exhibits held simultaneously.
Daily details will be updated regularly in the “Overall Program.”
Venue & Access
Tokyo International Forum Building D
3-5-1 Marunouchi, Chiyoda-ku, Tokyo
This is the main venue for competitions, exhibitions, and forums.
Satellite venue
Tokyo hotels, restaurants, traditional Japanese restaurants, schools, etc.
Each event, experience session, and award ceremony venue is different.
View Venue ListThere are two types of tickets.
Come and participate
You can watch events, view exhibits and participate in hands-on activities, and attend forums.
To the admission ticketWatch online
Multilingual broadcasts to the world (planned). Participants from distant locations can join.
To Viewing TicketsBenefits of Participation
<Benefits of Individual Participation>
<Benefits for Participating Companies>
This will help promote the appeal of regional brands and foster talent development, leading to further growth in the tourism and service industries.
Whether you nominate yourself or are nominated by others, it doesn't matter. Let's share the wonders of your region together and energize Japan!
Kohei Itoga
Manabu Tsuruoka
Takuto Aoki
Takemi Gomi
Hidehiro Iwasaki
Miho Amago
Etsuro Kotani
Yuumi Ito
Yoshiki Yamamoto
Noriko Yoshikawa
Michiaki Kawajiri
Mototsugu Asada
Arisa Nakazato
Shigeki Ikeda
Tsuyoshi Kakihara
Satoshi Yamamoto
Sponsor
Gold Supporter
Sponsorship and Exhibition Opportunities
Building connections with visitors and viewers, recruitment and development, regional and industrial partnerships, brand communication.
Through exhibitions, hands-on experiences (Japan Gallery), and forums,
we are seeking partners to co-create “value centered on people.”
This page provides an overview of the World Championships. For application guidelines, participation requirements, and detailed schedules for each award/event, please refer to the individual pages. Information is subject to change without notice.

